From CiteHR
Dear Seniors ,
I Request for your valuable sugestion
Iam working in an firm as an Assistant manager - HR Operations. I Handle a team of 8 Persons. 4 in Chennai , 3 in Pune and one in Hyd. We provide HR Service to our client. Iam working here since September , 2008. I got married in Dec 2008 so i had to take leave of 10 days , i had to train an Back up in chennai to perform my tasks in my absense.
When iam back , i could observe that he has taken over , and got more importance from my Client's end. He want to perform all the important tasks all alone and gain importance. He began to demand other team members. I did not want to fight , i want to handle this issue in an dignified manner . I Request you all to guide me how to handle.
I Had a word with my boss , My boss had told me to consider all the team members as children , and just go on. I Did the same but now i feel things are out of my control. My Boss provides all his support to me. But handling the team iam not satisfied from my end !!
Looking forward for your inputs
__________________
Cheers,
S.Nithya Sanjeev Krishna
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Solution:
Nithya,
These are common issues found every where in all departments. May be this guy is trying to act too smart but its not that easy all the while. Being in a position and handing a team is not that easy. Ultimately what it matters is performance, how do you handle and sportiveness. Dont worry. Dont get depressed.
Ok let me put it in this way..........
Firstly - I suggest you to be friendly to all members but at the same time make sure that they respect and obey you. Dont give space where they can take u as take it easy. Make sure there are no loop holes in this as well as dont share much of your personals with them. Maintain a limit for everything and take things seriously.
Secondly - Talk to your Boss and make sure that all the assisgned tasks from the clients is been diverted to you as you are responsible for it and then you decide which task has to be assigned to whom, the dead lines blog blog blog.....Before assigning the tasks call your team members for a meeting and assign the tasks for all the 8members. For Outstation members arrange a conference call. Every week follow up and get the daily task sheets from them. Make sure you update the same to your client as well as ur boss. Be more proactive this will help you in gaining confidence from client as well as ur boss.
Its more than 10months you have got married and its too late for you to take initial steps in sorting out this issue. These kind of matters should be closed as soon as you notice because if you leave them to grow then one day it will destroy you. There is no need to be too good or too kind to all. Be brave and bold. There should be command in your voice. Give them handfull of work and keep them busy.
Be confident in what ever you do and try to get back the cofidence from your client only then you can get back your position. When it comes to official works be strict with your team members and make sure you grab the clients attention.